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  1. Sea Life Kelly Tarlton's
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking - what should I do?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what do I do?

I'm unsure if my booking has been successful - what do I do?

Please contact us via our contact us form here if you are unsure whether your payment went through, and we can check to see if your booking has completed.  Please also check your bank account to see if any payment has been attempted.    

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Related articles

  • Can I contact you by Live Chat?
  • How do I contact your Customer Services team?
  • I have booked my tickets, but not received an e-mail confirmation, what should I do?
  • I have a Press/Media Enquiry - who can I contact?
  • Where is your head office?
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