I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us here and we can see if we can assist with changing your tickets. Related articles Can I cancel/refund my booking? Can I contact you by Live Chat? Can I change the date/time of my booking? How do I redeem the $10 off single ticket offer I won through the McDonald's Monopoly Promotion? What if I need to collect my tickets but I do not have the card I used to purchase?