I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us here and we can see if we can assist with changing your tickets. Related articles Can I change the date/time of my booking? How do I contact your Customer Services team? I have booked my tickets, but not received an e-mail confirmation, what should I do? Can I cancel/refund my booking? What payment cards do you accept for an online booking?