I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us here and we can see if we can assist with changing your tickets. Related articles Can I purchase a gift voucher for this experience? I have booked my tickets, but not received an e-mail confirmation? I have purchased tickets for someone else, how do they collect their tickets? I'm unsure if my booking has been successful - what do I do? Can I cancel/refund my booking?